Need immediate assistance during an event?
Text 920-520-2255 with your seat location, question or issue to Event Staff, or visit a Guest Relations Kiosk at any of the following locations: Grand Atrium, Section 120, and Section 375.
Guest Relations
The Ball Arena Guest feedback form allows guests to enter a suggestion, submit a complaint or get general information regarding the arena. The Guest Relations Staff will respond to your form within 48 hours of submission. Before submitting a form, please make sure to check the A-Z guide for more information regarding your question or comment as it may be answered there. GuestRelations@TeamKSE.com
Recognize a Staff Member
The Memorable Moments Program at Ball Arena exists to elevate the guest and employee experience at all our venues and events. We believe that creating Memorable Moments SETS us apart by using our core values of Safety, Enthusiasm, Teamwork, and Sincerity to provide you, the guest, with the best possible experience through outstanding service.
Has a team member given you outstanding service, and created a memorable moment for you? We would love to hear about it! Click the button below, or email us at Memorable.Moments@TeamKSE.com, to tell us about your experience.
Contact Information
Ball Arena
1000 Chopper Circle, Denver, CO 80204
303.405.1100
Main Line
visit here
Lost and Found
Email Box Office
Box Office
303.405.8548
Guest Relations
303.405.1304
Altitude Authentics
303.405.1296
Argus Event Staffing
303.405.1100
Community Relations
303.405.8556
Tours
303.405.7628
Corporate Sponsorship
303.405.7646
Group Sales - Avalanche
303.405.1101
Group Sales - Mammoth
303.405.1212
Group Sales - Nuggets
303.291.1111
LAZ Parking
303.405.1245
Meetings & Events
303.615.6860
Premium Services/Suites
303.405.6050
Season Ticket Services - Avalanche
303.405.1101
Season Ticket Services - Mammoth
303.405.1200
Season Ticket Services - Nuggets
1.800.653.8000
Ticketmaster
Media Info
All individuals with the intent to publish photographs or video at Ball Arena are required to have the proper credentials.
For media information and requests, please follow the instructions below. Submitting a request does not guarantee approval.
- For Colorado Avalanche events:
- If you would like to request media credentials for a team game or event, please contact the Public Relations department by e-mail.
- For Denver Nuggets events:
- If you would like to request media credentials for a team game or event, please contact the Public Relations department by e-mail.
- For Colorado Mammoth events:
- If you would like to request media credentials for a team game or event, please contact the Public Relations department by e-mail.
- For Concerts, Family Shows, and other Sporting events:
- If you would like to request media credentials for Ball Arena events (non-team), requests must be submitted no later than 72 hours prior to the event to be considered. Please note that requesting credentials does not guarantee approval for coverage; all requests will be reviewed on an individual event basis. You must be affiliated with a media outlet to request a media credential.
Social Media
Like Ball Arena on Facebook for exclusive content, promotions, contests, and giveaways! Facebook.com/Ball.Arena.Denver
Gain access to inside information, breaking news, and more by following Ball Arena on Twitter. @ballarenadenver
Access behind the scenes photos and more by following Ball Arena on Instagram! @ballarenadenver