ONE: DENVER
Seat Map
Please Note: Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.
Accessibility Guide
Ball Arena strives to provide excellent service to all our guests, including those guests with disabilities & special needs.
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Bag Policy
Diaper bags and bags required for medically necessary items that are 14” x 14” x 6” or smaller are permitted after proper inspection. All guests entering with medical or diaper bags are subject to x-ray screening upon entry.
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Prohibited Items
For the safety and security of everyone at Ball Arena, certain items are NOT allowed into the facility and can vary by event.
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Parking & Directions
Ball Arena parking lots open 3 hours prior to the start of the event. Credit/debit cards are accepted at all Toyota Ball Arena parking lots for all events.
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Ticket Questions
All tickets must be purchased online at Ticketmaster.com and will only be delivered electronically.
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